OUR LIMITED WARRANTIES
Warranty Details
The warranty period in the USA for Rowenta electrical appliances is 1 year. The warranty covers domestic and private use only. To see the warranty conditions for your specific product, select one of the product ranges below.
How do I get my electrical product repaired when it is under guarantee?
Contact Rowenta consumer service at 1-800-769-3682 or via our contact page
How do I get my electrical product repaired when it is no longer within guarantee?
Contact one of our authorized repairers. You can find the nearest one by clicking here
What is an international guarantee?
It is a guarantee that allows you to benefit from all its advantages, regardless of the country of purchase of the product and of residence, in all the countries listed in the download above. However, product guarantee periods may vary from one country to another. In this case, it is the country of purchase that must be taken into account to know the duration of the guarantee.
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What Your Rowenta Warranty Covers
Your Rowenta limited warranty protects your product against defects in materials and manufacturing workmanship for the duration of the warranty period. This means Rowenta will repair products that fail due to issues present at the time of manufacturing—not from normal wear, misuse, or accidental damage.
Support & Service Options
If your product is not covered or you need additional guidance, Rowenta offers multiple support resources:
- Customer Service: Get personalized assistance from the Rowenta support team.
- Product Manuals: Use and care, cleaning, and setup instructions for your exact model.
- FAQs: Find quick answers to common product questions.
- Authorized Service Centers: Repair options for products inside the warranty period.
Can a Rowenta professional iron be repaired?
Yes. Many Rowenta irons and garment steamers are repairable. Rowenta partners with authorized service centers that can evaluate and repair products both inside the warranty window.
Always check your product’s user manual or the product page for model-specific repair details. Using non-authorized repair centers may void your warranty.
How do I check if my Rowenta product is under warranty?
To confirm whether your product is still covered:
- Locate your proof of purchase
The warranty period begins on the original purchase date, so your receipt or order confirmation is required. - Check the standard warranty period for your category
- Contact Rowenta Support
Provide your model number and proof of purchase, and the team can confirm warranty eligibility and next steps.
