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PRODUCT REPAIRS

Rowenta Product Repairs

Rowenta products are backed by a strong authorized service center network. Repairs and spare parts are available to keep your product running well during and after the warranty period.

INFORMATION - COVID 19

The Covid-19 situation has affected all of our day-to-day activities. We therefore thank you for your understanding regarding our response times to your requests and/or repairs of your products, in or out of warranty. We and our authorized repair centers are doing their utmost to meet your needs as quickly as possible.

We are maintaining an online parts and accessories sales service whenever possible, as is the case in our Accessories Shop or via some of our repairers, while trying to limit delivery delays as much as possible in accordance with local guidelines.

NOTE: Some repairers might be closed, we advise you to contact them by phone before visiting.

During the Warranty Period

Simply contact our Consumer Service team at 1-800-769-3682 , or via email at Contact Us, for troubleshooting and support. If a repair is needed, a prepaid shipping label is provided to get your product to the closest repair center. The repair center will then quickly repair your product and return it back to you.

After the Warranty Period

Please contact one of our repair centers directly for any repair, accessory, or spare parts needs.

List of Repair Centers

While we would love to have a repairer in every state, to keep to our quality standards this is not possible. If a repairer does not fall in your state, please contact the one closest to you or Rowenta Customer Service to help.

California - Sunnyvale

Appliance Repair Express

1111 Elko Drive, Suite G
Sunnyvale, CA 94089

(408) 371-8853

service@appliancerepairexpress.com

California - Lake Forest

CES Lake Forest

22500 Muirlands Blvd. Suite B 
Lake Forest, CA 92630

(949) 586-9479

fredceslf@aol.com
www.californiaelectricservices.com

Colorado

Nelson Appliance

1220 E. Fillmore Street 
Colorado Springs, CO 80907

(719) 635-1928

information@nelsonappliance.com
www.nelsonappliance.com

Michigan

Superior Appliance Service

1050 Scribner Avenue NW
Grand Rapids, MI 49504

(616) 459-3271

bubrhs@yahoo.com

New York - Howard Beach

Cross Bay Appliance

158-34 Cross Bay Boulevard 
Howard Beach, NY 11414

(718) 843-4422

crossbayappl@hotmail.com

New York - Commack

Turnpike Total Appliance

809 Middle Country Rd.
St. James, NY 11780

(631) 499-3355

scott@totalapplianceservice.com
www.totalapplianceservice.com

New York - Oceanside

Turnpike Appliance

18B Neil Ct.
Oceanside, NY 11572

(516) 486-5700

orders@smallappliance.com
www.smallappliance.com

South Carolina

Appliance Sales and Service

2608 Main Street
Columbia, SC 29201

(803) 779-3218

appliancesales@aol.com

Utah

eReplacementParts

6905 South 1300 East #232
Cottonwood Heights, UT 84047

(801) 285-7232

www.ereplacementparts.com

Washington

Action Small Appliance

2715 152nd Avenue NE
Suite 6-G
Redmond, WA 98052

Phone: (425) 643-9806
Fax: (425) 643-9834

mike@actionsmallappliances.com
www.actionsmallappliances.com