PRODUCT REPAIRS
Rowenta Product Repairs
Rowenta products are backed by a strong authorized service center network. Repairs and spare parts are available to keep your product running well during and after the warranty period.
INFORMATION - COVID 19
The Covid-19 situation has affected all of our day-to-day activities. We therefore thank you for your understanding regarding our response times to your requests and/or repairs of your products, in or out of warranty. We and our authorized repair centers are doing their utmost to meet your needs as quickly as possible.
We are maintaining an online parts and accessories sales service whenever possible, as is the case in our Accessories Shop or via some of our repairers, while trying to limit delivery delays as much as possible in accordance with local guidelines.
NOTE: Some repairers might be closed, we advise you to contact them by phone before visiting.
During the Warranty Period
Simply contact our Consumer Service team at 1-800-769-3682 , or via email at Contact Us, for troubleshooting and support. If a repair is needed, a prepaid shipping label is provided to get your product to the closest repair center. The repair center will then quickly repair your product and return it back to you.
After the Warranty Period
Please contact one of our repair centers directly for any repair, accessory, or spare parts needs.
List of Repair Centers
While we would love to have a repairer in every state, to keep to our quality standards this is not possible. If a repairer does not fall in your state, please contact the one closest to you or Rowenta Customer Service to help.
California - Sunnyvale
Appliance Repair Express
1111 Elko Drive, Suite G
Sunnyvale, CA 94089
(408) 371-8853
California - Lake Forest
CES Lake Forest
22500 Muirlands Blvd. Suite B
Lake Forest, CA 92630
(949) 586-9479
Colorado
Nelson Appliance
1220 E. Fillmore Street
Colorado Springs, CO 80907
(719) 635-1928
Michigan
Superior Appliance Service
1050 Scribner Avenue NW
Grand Rapids, MI 49504
(616) 459-3271
New York - Howard Beach
Cross Bay Appliance
158-34 Cross Bay Boulevard
Howard Beach, NY 11414
(718) 843-4422
New York - Commack
Turnpike Total Appliance
809 Middle Country Rd.
St. James, NY 11780
(631) 499-3355
scott@totalapplianceservice.com
www.totalapplianceservice.com
New York - Oceanside
Turnpike Appliance
18B Neil Ct.
Oceanside, NY 11572
(516) 486-5700
South Carolina
Appliance Sales and Service
2608 Main Street
Columbia, SC 29201
(803) 779-3218
Utah
eReplacementParts
6905 South 1300 East #232
Cottonwood Heights, UT 84047
(801) 285-7232
Washington
Action Small Appliance
2715 152nd Avenue NE
Suite 6-G
Redmond, WA 98052
Phone: (425) 643-9806
Fax: (425) 643-9834