Focus Excel Steam Iron
- Model Number DW5360U1
- Color Black and Blue
- Dimensions 11.6 x 4.9 x 6.5 inches
- Weight 3.31 lbs
- In the box Rowenta Focus X-Cel + Steam Iron (x1)
- Made in China
- Power 1750 W
- Control Panel Mechanical
- Continuous Steam Output 35 g/min
- Steam Boost 180 g/min
- Soleplate Technology Microsteam 400 HD Stainless Steel
- Autonomy (Steam Time per Fill) 0 min
- Precision Tip Yes
- Spray Function Yes
- Anti Drip Yes
- Vertical Steaming Yes
- Water Tank Capacity 10.14 oz
- Heating Light Indicator Yes
- Anti-Calc Technology Anti-Calc Valve
FAQ
How to better use my product?
What type of ironing board should I use?
It should be steady and robust so that you can place the ironing appliance on it.
The board should be perforated to allow the steam to pass through the fibres of the fabric to soften it and make ironing easier. The ironing board cover should also be suitable to allow the flow of steam through.
It should be steady and robust so that you can place the ironing appliance on it.
The board should be perforated to allow the steam to pass through the fibres of the fabric to soften it and make ironing easier. The ironing board cover should also be suitable to allow the flow of steam through.
How do I prevent water drips on my fabrics?
- Don't use the Boost steam button intensively. Wait few seconds between each use.
- Use steam only when the iron is hot (the light must be off).
- Don't use the Boost steam button intensively. Wait few seconds between each use.
- Use steam only when the iron is hot (the light must be off).
Can I use my iron for vertical steaming?
Yes, you can use any Rowenta iron for vertical steaming. To do this, first set the iron temperature button to the maximum position. Leave the item on a hanger and gently pull the fabric with one hand. Press the steam control button intermittently and move the iron from top to bottom. As the steam produced is very hot, it softens the fibers and removes creases.
Note: Never use the vertical steam function on an item being worn by anyone.
Yes, you can use any Rowenta iron for vertical steaming. To do this, first set the iron temperature button to the maximum position. Leave the item on a hanger and gently pull the fabric with one hand. Press the steam control button intermittently and move the iron from top to bottom. As the steam produced is very hot, it softens the fibers and removes creases.
Note: Never use the vertical steam function on an item being worn by anyone.
Can I fill the iron with water when it is plugged in?
No, you must always unplug the iron before filling it.
No, you must always unplug the iron before filling it.
How can I avoid scratching the soleplate of my iron?
To avoid damaging the soleplate, follow this advice:
- Always place your iron on its heel rest.
- Avoid ironing over abrasive items (buttons, zip fastenings, etc.).
- Never clean your iron's soleplate with abrasive or metallic pads.
To avoid damaging the soleplate, follow this advice:
- Always place your iron on its heel rest.
- Avoid ironing over abrasive items (buttons, zip fastenings, etc.).
- Never clean your iron's soleplate with abrasive or metallic pads.
How to store my iron?
Turn off all settings, unplug the iron and let it cool down for approximately 1 hour. Empty the water tank over a sink. Wrap the cord around the iron’s heel and always store it in vertical position.
Turn off all settings, unplug the iron and let it cool down for approximately 1 hour. Empty the water tank over a sink. Wrap the cord around the iron’s heel and always store it in vertical position.
Maintenance and cleaning
How do I prevent the steam hole of my iron from clogging up?
Firstly, fill the iron tank to MAX with water.
Set the thermostat control to Max and the steam control on DRY and switch on.
Place the iron on its heel and leave to heat up for around 5 minutes.
Unplug the iron then hold your iron horizontally above the sink.
Remove the anti-scale valve (or set the control to self-clean/autoclean depending on the model). Steam, water and scale deposits will leave the steam chamber through the steam holes and the iron will be clean.
At the end of the operation, push the anti-calc valve back into position. When your iron is cold, you will also be able to use your vacuum to gently suction limescale and dirt that may have clogged the holes in the soleplate.
Firstly, fill the iron tank to MAX with water.
Set the thermostat control to Max and the steam control on DRY and switch on.
Place the iron on its heel and leave to heat up for around 5 minutes.
Unplug the iron then hold your iron horizontally above the sink.
Remove the anti-scale valve (or set the control to self-clean/autoclean depending on the model). Steam, water and scale deposits will leave the steam chamber through the steam holes and the iron will be clean.
At the end of the operation, push the anti-calc valve back into position. When your iron is cold, you will also be able to use your vacuum to gently suction limescale and dirt that may have clogged the holes in the soleplate.
How do I descale my steam iron?
Unplug the iron and let it cool down for 1 hour. Empty the water tank over a sink and remove the anti calc valve. Soak it in a cup of plain lemon juice or white vinegar for 4 hours (WARNING: never touch the end of the valve). Rinse the anti calc valve under running water and replace it within the iron (the iron will not function it).
Note: we recommend to clean the calc collector every 2 months.
Unplug the iron and let it cool down for 1 hour. Empty the water tank over a sink and remove the anti calc valve. Soak it in a cup of plain lemon juice or white vinegar for 4 hours (WARNING: never touch the end of the valve). Rinse the anti calc valve under running water and replace it within the iron (the iron will not function it).
Note: we recommend to clean the calc collector every 2 months.
I want to remove the water from the tank but there is still a little left?
It is not designed for the water to be removed completely. It is okay to use or store the iron even with a small amount of water remaining. When storing, please remove as much water as possible and store in an upright position.
It is not designed for the water to be removed completely. It is okay to use or store the iron even with a small amount of water remaining. When storing, please remove as much water as possible and store in an upright position.
How do I clean the soleplate?
Unplug the iron and let it cool down for 1 hour. Once the soleplate has cooled down, you can wipe it with a damp cloth or sponge. Do not use detergent or sharp, abrasive cleaning accessories to clean the soleplate.
Unplug the iron and let it cool down for 1 hour. Once the soleplate has cooled down, you can wipe it with a damp cloth or sponge. Do not use detergent or sharp, abrasive cleaning accessories to clean the soleplate.
Technical support
Why is my iron leaking from the soleplate when I fill it?
Always set your iron to the 'No Steam' function before you start to fill.
Always set your iron to the 'No Steam' function before you start to fill.
Why isn’t the spray function on my iron working?
There is not enough water in the tank. Fill it up with the quantity indicated in the instructions for use and push spray button several times to fill the system complete.
There is not enough water in the tank. Fill it up with the quantity indicated in the instructions for use and push spray button several times to fill the system complete.
The indicator light keeps going on and off.
All irons contain a thermostat light. It is normal for the thermostat to turn on and off. It indicates the thermostat is working and your soleplate is being maintained at the desired temperature. If the auto-off light blinks, you must disengage the auto-off function. This is done by gently shaking the iron which will allow the iron to reheat.
All irons contain a thermostat light. It is normal for the thermostat to turn on and off. It indicates the thermostat is working and your soleplate is being maintained at the desired temperature. If the auto-off light blinks, you must disengage the auto-off function. This is done by gently shaking the iron which will allow the iron to reheat.
Why did my iron smoke on first use?
When heating your iron for the first time, you may notice a small amount of odour and smoke, this is simply the engineering residues from the manufacturing process burning off. These are harmless and will quickly disappear.
When heating your iron for the first time, you may notice a small amount of odour and smoke, this is simply the engineering residues from the manufacturing process burning off. These are harmless and will quickly disappear.
Some waterdrops drip out onto the floor during ironing.
It is normal. Your iron generates a lot of steam; this steam is condensing on the board. Some waterdrops could appeared underneath the ironing board and fall on the flooring.
It is normal. Your iron generates a lot of steam; this steam is condensing on the board. Some waterdrops could appeared underneath the ironing board and fall on the flooring.
Water flows from the soleplate when the iron is stored or when it is cooling off.
Your iron has been stored horizontally, without draining the water tank and with the selector placed on steam position. When you store your iron horizontally, check that the tank is empty and the selector on "DRY" position.
Your iron has been stored horizontally, without draining the water tank and with the selector placed on steam position. When you store your iron horizontally, check that the tank is empty and the selector on "DRY" position.
My iron is producing no or little steam.
Check the following points:
- The tank is empty or almost empty: add more water.
- The selected temperature is too low and does not allow steam to be produced.
- If your iron has a Dry/Steam control: set it to the Steam position.
- Scale has built up in your iron: descale it.
Check the following points:
- The tank is empty or almost empty: add more water.
- The selected temperature is too low and does not allow steam to be produced.
- If your iron has a Dry/Steam control: set it to the Steam position.
- Scale has built up in your iron: descale it.
The auto stop function has been activated.
Gently shake your iron to reactivate it, the lights should start to flash and then the iron should start to heat up.
Gently shake your iron to reactivate it, the lights should start to flash and then the iron should start to heat up.
The iron doesn’t glide very easily.
Some laundry starches and synthetic fibers may stick to the surface of the iron. Make sure to clean the iron’s soleplate with a damp cloth or sponge.
Some laundry starches and synthetic fibers may stick to the surface of the iron. Make sure to clean the iron’s soleplate with a damp cloth or sponge.
A short time after use, I can hear a metallic sound.
The internal parts may make metallic noises with the change in temperature. There is nothing wrong with it.
The internal parts may make metallic noises with the change in temperature. There is nothing wrong with it.
General
What is the anti-calc collector (depending on model)?
The anti-calc collector is a scale collector which automatically collects the scale which forms inside your iron. The amount of scale collected depends on the hardness of your water.
The anti-calc collector is a scale collector which automatically collects the scale which forms inside your iron. The amount of scale collected depends on the hardness of your water.
How does the auto stop function work (depending on model)?
The electronic system cuts off the power supply and the auto-stop light flashes if the iron is not moved for more than 8 minutes (on its rest or base) or is left flat for more than 30 seconds.
To turn the iron back on, shake it gently until the light goes out.
The electronic system cuts off the power supply and the auto-stop light flashes if the iron is not moved for more than 8 minutes (on its rest or base) or is left flat for more than 30 seconds.
To turn the iron back on, shake it gently until the light goes out.
Where can I dispose of my appliance at the end of its life span?
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
I’ve just opened my new appliance and I think there is a part missing. What should I do?
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
What are the warranty conditions of my appliance
Find more detailed informationin the Warranty section of the webiste.
Find more detailed informationin the Warranty section of the webiste.