PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OR ACCESSING THIS WEBSITE. By using or accessing this Website, you acknowledge and consent to the Terms of Use herein. Should you not agree to the stated Terms of Use, please discontinue use of this Website immediately.

This Website provides general information about Rowenta USA and information about its products and services. Rowenta USA makes reasonable efforts to include up-to-date and accurate information on this Website. Rowenta USA specifically reserves the right to delete, modify, or supplement the content on this Website for any reason or at any time without prior notification to you. Additionally, Rowenta USA may terminate your use of the Website, bar you from future use of the Website and/or take any appropriate legal action against you for any violation of these Terms of Use.
You agree not to use any robot, spider, other automatic device, or manual process to monitor or copy the pages of this Website or the content contained thereon or to access or capture data for any other unauthorized purpose. You further agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of this Website.

All trademarks found on this site are either registered or unregistered trademarks of Rowenta USA or used with permission. Nothing contained in this site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any trademark displayed, without written permission by owner of the mark.
All binary files, graphics, logos, images, sounds and text published on this Website are the sole and exclusive property of Rowenta USA or used with permission. The material on this site is designed for your noncommercial personal use and you may download one (1) copy of each page from the Website only for your own personal use provided that (a) a notice is affixed to any copies so printed or distributed, that the information contained therein indicates that the page or pages were copied from this Website; (b) an appropriate copyright notice, namely, “© Copyright 2012 Rowenta USA. All Rights Reserved” appears on all copies; (c) the use of the information is for non-commercial personal or third party usage only; (d) the information is not altered in any manner; and (e) any graphics and/or images from this Website are not used separately from the accompanying text. In consideration of this authorization, you agree that any copy of any page from this Website shall retain all headers and footers and include any copyright, trademark or other proprietary notices contained thereon. You are otherwise prohibited from duplicating, copying, reproducing, altering, modifying, creating derivative works, or publicly displaying any content from this Website. Any use of any information contained on this Website publicly or for advertising by entities other than Rowenta USA is strictly prohibited and nothing contained herein shall be construed as conferring any license or right to use any intellectual property owned or licensed by Rowenta USA.
You may not link to this Website without Rowenta USA’s express written permission. Any and all unauthorized links or any approved links which thereafter contain infringing or dilutive content or obscene, defamatory or disparaging content will be automatically terminated without notice. Any links or references provided to other Websites provided by Rowenta USA are provided as a convenience to you and shall not be considered or construed as an endorsement, representation(s) or promotion by Rowenta USA. Since Rowenta USA has not reviewed these linked Websites nor any content, terms of use, privacy policies or representations, any use by you of the same is done at your own risk.
Website disclaimer
This website, all information set forth on this website and the services provided therein are offered or provided “as is”, “where is” and “where available” and without any warranties, express, implied or statutory including but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. this does not affect warranties which are incapable of exclusion, restriction or modification under the laws applicable to this agreement. No representation is being made as to the timeliness of the information contained on this website or accuracy thereof, nor that will the use of this website be error free. Rowenta usa shall not be liable for damages or injury resulting from access to, or inability to access, this website, or from any reliance on any information provided at this website.
Limitation of liability
In no event shall rowenta usa be liable for any direct, incidental, indirect, special or consequential damages whatsoever (including, but not limited to, lost profits, business interruption, loss of programs or other data on your information system) arising out of or related to any information contained in this website, including any links, even if rowenta usa has been advised, knew, or should have known of the possibility of such damages.
You agree to indemnify, defend and hold harmless, Rowenta USA, its affiliates, and their respective officers, directors, employees, agents, licensors, representatives, and third party providers to the Website from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this agreement by you. Rowenta USA reserves the right to assume, at its sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with Rowenta USA in asserting any available defenses.
Digital Millennium Copyright Act
In the event that you wish to assert a claim based upon copyright infringement for graphics, images and text which are believed to be illegally residing on this Website, you should promptly send correspondence to Rowenta USA pursuant the Digital Millennium Copyright Act to Customer Service or a written communication to:
Rowenta Consumer Service/Attn. Webmaster – DMCA
2199 Eden Road
Millville, NJ 08332
Claims must include the following information:
•  Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single on-line Website are covered by a single notification, a representative list of such works;
•  Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Rowenta USA to locate the allegedly infringing material;
•  Information reasonably sufficient to permit Rowenta USA to contact you, such as an address, telephone number, and if available, an electronic mail address at which you may be contacted;
•  A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
•  A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; and
•  A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.


Please see our Privacy Policy which is hereby incorporated herein by reference for information regarding the collection and use of personal information from this website.

Despite any representations concerning privacy, reserves the right to disclose without notice to you any information in its possession if required to do so by law or upon a good-faith belief that such action is necessary to comply with the law, to protect or defend our rights or property, or to respond to an emergency situation. Specific areas or pages of this website may include additional or different terms relating to the use of personal information collected from such areas or pages.


If any provision of these terms of use shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from the remaining terms of use and shall not affect the validity and enforceability of any remaining provisions.

Choice of Law/Venue

All materials and consent on this Website are presented solely for the purpose of promoting Rowenta USA’s products and services in the United States. Information published herein may contain references to products and/or services that are not available outside of the United States and therefore, inapplicable to you. The use of this Website shall be governed by the laws of the State of New York without regard to its conflict of laws provisions that would defer to or result in the application of the substantive law of another jurisdiction, and the Federal and State courts of New York shall have exclusive jurisdiction over all claims.

Rowenta USA reserves the right to change or update these Terms of Use at any time by notifying visitors of the existence and location of any new or revised Terms of Use. The Terms of Use herein were last updated on April 12, 2012.


Rowenta USA welcomes your questions and comments about our Terms of Use or this Website. Please send e-mail to: Customer Service or a written communication to:

Rowenta Consumer Service/Attn. Webmaster
2199 Eden Road
Millville, NJ 08332

This Website and the contents thereof including, without limitation, all text, graphics, logos and images are “©Copyright 2012 Rowenta USA. All Rights Reserved.”


Rowenta USA understands the need to protect your privacy (hereinafter, “You” or “you”). This Privacy Policy which is part of our Terms of Use was created by Rowenta USA to inform you of the information gathering and dissemination practices for this Website and does not apply to information collected by Rowenta USA offline. As stated in our Terms of Use, your use of this Website signifies your consent to our Privacy Policy below and the stated Terms of Use.

Personal Information Collected

Rowenta USA does not require you to register or provide personal information to us in order to view our Website. To access certain parts of the Website or obtain additional information, you may be required to register or submit personal information. Except as set forth herein, Rowenta USA does not sell, trade, or rent your personal information to others.

Confidentiality of Submissions

When you submit any personal information to Rowenta USA, you are responsible for its content, including the truthfulness and accuracy thereof... Although Rowenta USA has no intention of selling personal information to third parties as part of a mailing list or otherwise, nonetheless, Rowenta USA understands that unrelated third parties may observe or otherwise obtain information provided by you through electronic means. Rowenta USA therefore cannot make any guarantees whatsoever to you with respect to the confidentiality of information provided to Rowenta USA by you electronically through the Internet, via email or otherwise. You agree that Rowenta USA will have no liability for the disclosure of any information obtained due to errors in transmission or the unauthorized acts of third parties.

Rowenta USA may also use your personal information to contact you concerning changes to our Website, new products/services and other information relating to Rowenta USA’s business. In the event that you do not wish to receive such information, please request to be removed from Rowenta USA’s email contact list by unsubscribing (opting-out) at any time by simply sending an email as directed below or written correspondence including your name and email address to:

Rowenta Consumer Service/Attn. Webmaster – Opt-out
2199 Eden Road
Millville, NJ 08332

Third Party Sharing and Use of Information

Rowenta USA may share aggregate and/or non-individual statistical information (e.g. non-personally identifiable information) about you with third parties, such as advertising and marketing affiliates. In no event does Rowenta USA sell, transfer, disclose or share with third parties personal information collected on this Website, except in the following instances:

Third Party Vendors: From time to time, Rowenta USA may engage third party vendors to perform, on its behalf, functions such as sending postal mail and responding to e-mails, Website evaluation, analyzing data and providing customer service and support. These approved third parties will only have access to information to the extent necessary and will be authorized not to use any personal information for any purpose other than providing such services Rowenta USA has contracted for. In addition, Rowenta USA requires that these third party vendors maintain the confidentiality of such information.

Special Cases: Rowenta USA may also disclose personally identifiable information to third parties in order to comply with law or requests by law enforcement agencies, to enforce our Terms of Use or to protect the rights, property or safety of the Website and the safety of our users or as required by law or judicial order.

Business Transfers: In the event that all or substantially all of the assets relating to the Website are transferred or sold to another entity, please note that personally identifiable information may be transferred to the acquiring entity without notice to you with the stipulation that such information continue to be treated in a manner consistent with this Privacy Policy.


"Cookies" are small pieces of information that most Websites store on your computer's hard drive when you visit them. By using this Website, you grant Rowenta USA permission to use cookies to provide you with a more personalized experience each subsequent time you visit this Website. Rowenta USA also uses cookies to identify which pages on the Website you have selected to view for development of statistical information. As you may know, most web browsers automatically accept cookies but allow you to modify security settings so that you are notified upon receipt of the same from Rowenta USA. These settings allow you to accept or reject a cookie from Rowenta USA on a case-by-case. In the event that you do not accept cookies from this Website, please note that you may be able to access certain pages contained therein.

Children's Online Privacy Protection Act of 1998

Rowenta USA is committed to complying fully with the Children's Online Privacy Protection Act of 1998. Users who are under 18 may only use this Website only with involvement of a parent or guardian and should not submit any personally identifiable information to us. Rowenta USA does not collect any personally identifiable information from anyone known to be under the age of 18.

FOR RESIDENTS OF CALIFORNIA ONLY. Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of customers' personal information with third-parties. These businesses are required to accept such requests from customers but are only required to honor one request per calendar year. In each instance, businesses have thirty (30) days to respond to each inquiry. Each inquiring customer is entitled to receive an explanation of the categories of customer information shared and the names and addresses of the third-party businesses. In limited circumstances, customers' failure to submit requests in the manner specified will not require a response from the business.

If you are a resident of California and a current Rowenta USA customer, you may be eligible to request such information from Rowenta USA by sending an email correspondence noting your name, address, and email address to Customer Service. Further, you must also include a request that Rowenta USA provide such information to you using the following or similar text in your correspondence. "I request that Rowenta USA provide its third-party information sharing disclosures required by Section 1798.83 of the California Civil Code." This same request may be made by regular mail by sending a written communication containing the information above to:

Rowenta Consumer Service/CCC
2199 Eden Road
Millville, NJ 08332

No Confidential Relationship

In no event will a confidential relationship be established should you or any other user of this Website should make any oral, written, or electronic response to Rowenta USA (e.g. feedback, questions, comments, suggestions, ideas, etc.). Such responses and any information submitted shall be considered non-confidential, nonproprietary and you hereby assign any rights in the same to Rowenta USA. Rowenta USA shall be free to reproduce, publish or otherwise use such information including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose including, without limitation, developing, manufacturing and/or marketing of any goods or services. By transmitting or otherwise submitting any such information to this Website and only to the extent that you retain any rights therein by law, you hereby grant to Rowenta USA, the unlimited, perpetual right to use, distribute, modify and create derivative works from such responses and any ideas contained therein for any purpose and in any media without compensation relinquishing and waiving all "moral rights" therein. Rowenta USA reserves the right to change or update this Privacy Policy at any time by notifying visitors of the existence and location of any new or revised Privacy Policy. This Privacy Policy was last updated on April 12, 2012.

Contact Information:

Questions about this Privacy Policy may be directed to Customer Service or a written communication to:

Rowenta Consumer Service/Attn. Webmaster – Privacy
2199 Eden Road
Millville, NJ 08332

If you would like your email address removed from our database, please send an email to optout@Rowentausa.com and type the word "Remove" in the subject line.

Please note that any questions about our products/services directed to this address will not be replied to.